Forgetting a password can be frustrating and time-consuming. However, if you've forgotten your password for the free Skype app, there are steps you can take to change it and get back to using the platform seamlessly.

If you're using your Skype for Business account with Microsoft 365, the good news is that your username and password are linked to these accounts as well. If you're having trouble accessing any of these services, don't worry - we've got you covered.

To start, if you know your current password but simply want to change it, you can do so by opening the Skype for Business app and signing in with your new password. Once you've entered your new details, click 'Update password' and then sign in again when prompted.

However, if you're having trouble accessing your account because you forgot your username or password, there's a slightly different process to follow. First, open a browser on your mobile device and go to the Skype for Business login page. If your admin has recently reset your password, you may be required to change it when trying to sign in to the app.

If this is the case, here are the steps you'll need to take:

1. On your mobile device, open a browser and navigate to the Skype for Business login page.

2. Sign in using your Skype for Business name and password - these will be the same details that your admin sent you when they reset your password.

3. You'll be prompted to enter the new password again, as well as type a new one.

4. Once you've entered the new details, choose 'Sign in' to complete the process.

It's worth noting that this process is slightly different depending on your device. If you're using an Android, iPhone, or iPad, the steps above will still apply - but the interface may look slightly different.

By following these simple steps, you should be able to change your Skype for Business password and get back to using the app with ease. Remember, if you're having trouble accessing any of your Microsoft services, it's always a good idea to reach out to your admin or IT department for support.

Skype sign in forgot password